1. Introduction

Welcome to Coaching The Elite ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, purchase our courses, or engage with our content. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Professional credentials and licensure information
• Payment information (processed securely through third-party providers)
• Course progress, quiz responses, and assignment submissions
• Communication preferences and feedback
• Support requests and correspondence with our team

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Referral sources and marketing attribution data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our courses and services
• Process payments and manage your account
• Send course materials, updates, and important notifications
• Provide customer support and respond to inquiries
• Personalize your learning experience
• Conduct research and analytics to improve our offerings
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third parties who perform services on our behalf (payment processing, email delivery, analytics)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• Consent: When you explicitly consent to sharing
• Aggregated Data: Non-personally identifiable, aggregated data for research and marketing

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course content access and progress data are typically retained for the duration of your enrollment plus a reasonable period thereafter. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We may use third-party analytics services like Google Analytics to understand user behavior.

9. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any external sites you visit or services you use.

10. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or by posting a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us at: